I am a writer with 10 years of experience creating feature and informational articles for online and print publications. I also have  over 8 years of experience writing and editing software documentation for end users, developers, and administrators.

Freelance Clients

United Parenting Publications/Bay Area Parent
http://www.bayareaparent.com/
 
San Joaquin Magazine
http://www.sanjoaquinmagazine.com/
 
iParenting Media
http://www.iparenting.com/
 
Silicon Valley Community Newspapers
http://www.svcn.com/
 
Staff Experience

Senior Technical Writer
May 2008 - Present
Responsible for researching and writing technical notes for system administrators and end users. Write knowledge base articles and release notes for complex suite of products. Update existing installation, administration, and configuration guides, as well as online help. Participate in the effort to convert entire documentation set to DITA.

Technical Writer
October 2006 - May 2008
Wrote documentation for engineers developing applications for mobile devices. Worked with engineering team to create new manuals and update existing publications.  

Technical Writing Consultant
September 2005 - September 2006
Created new documentation for existing software user's guide. The guide was written for network engineers and operators who monitor and analyze routing and traffic activity on large-scale networks.

Technical Writer
May 1998 - February 2003
Researched, planned, and wrote administration and installation guides for large software company. Wrote online help and end-user manuals. Improved the documentation group's internal web site by redesigning the look and feel, and created training documents to post on the site for easy reference.

Professional Organizations
Society for Technical Communication (http://www.stc.org)

Education
Bachelor of Arts in English Language and Literature, May 1998
University of Michigan

Clips
See Writing