I am a writer
with 10 years of experience creating feature and
informational articles for online and print publications. I also have over 8 years of experience writing and editing software
documentation for end users, developers, and administrators. Freelance Clients United Parenting Publications/Bay Area Parent http://www.bayareaparent.com/ San Joaquin Magazine http://www.sanjoaquinmagazine.com/ iParenting Media http://www.iparenting.com/ Silicon Valley Community Newspapers http://www.svcn.com/ Staff Experience Senior Technical Writer May 2008 - Present Responsible for researching and writing technical notes for system administrators and end users. Write knowledge base articles and release notes for complex suite of products. Update existing installation, administration, and configuration guides, as well as online help. Participate in the effort to convert entire documentation set to DITA. Technical Writer October 2006 - May 2008 Wrote documentation for engineers developing applications for mobile devices. Worked with engineering team to create new manuals and update existing publications. Technical Writing Consultant September 2005 - September 2006 Created new documentation for existing software user's guide. The guide was written for network engineers and operators who monitor and analyze routing and traffic activity on large-scale networks. Technical Writer May 1998 - February 2003 Researched, planned, and wrote administration and installation guides for large software company. Wrote online help and end-user manuals. Improved the documentation group's internal web site by redesigning the look and feel, and created training documents to post on the site for easy reference. Professional Organizations Society for Technical Communication (http://www.stc.org) Education Bachelor of Arts in English Language and Literature, May 1998 University of Michigan Clips See Writing |